- Returns accepted on items damaged from shipping, and on warranty items.
- Refunds on damages include shipping paid to recieve item.Return shipping fees are paid by customer.
- We offer a 3 year replacement limited warranty on arms and leg ,and stands if they should break.
- We offer a lifetime replacement waranty on dummy against major cracking or splitting.
- Minor surface cracking on dummy trunk is not covered (Some Dummies can develop Minor surface cracks)
- A major crack is if you can fit a nickel in or larger it is covered under warranty
- With a lifetime warranty you need to save box and packing material including peanuts.
- If box and packing materials are not saved we then have to ship you one which will cost $45 for box and shipping.
- All of our Dummy products are custom orders, No Refunds once your order has been started, or received.